Privacy Policy

PRIVACY POLICY

Welcome to our website and thank you for using our services! We appreciate your privacy and undertake to protect it in compliance with this Privacy Policy (hereinafter “The Privacy Policy”).  We undertake to act in a transparent manner and provide a comprehensive information on which your personal data are being processed, the aims of processing, the period for personal data storage, as well as legal basis for data storage and other information that we are committed to provide under relative and valid legislation.

Thus, in this Privacy Policy we present the following:

  • The scope of your personal data processed;
  • The aims for your personal data processing;
  • The basis for your personal data processing;
  • The term for personal data stored;
  • Other relevant information.

Please read this information carefully, as every time when you visit the website www.osompro.ltour Facebook, Instagram, Youtube accounts  or use our services you agree with the terms of this Privacy Policy, regardless of your browsing device. If you do not agree with these terms, we are sorry to request you not to visit our website and not to use our content and/or services.

This Privacy Policy may be amended without any separate notice; thus, please check it every time you visit our website.

WHO WE ARE?

Our contact data:

  • KRINONA, UAB
  • Code of the legal person: 134884165
  • Official address: A. Strazdo g. 70, 48460 Kaunas, Lithuania
  • Mobile phone: No. +370 649 40000
  • E-mail: administratore@krinona.lt

If you are under age of 14, you may contact us and use our services but you cannot transfer us your personal data for the aims of direct marketing (for example, you cannot subscribe to our newsletter) without the consent of your parents or legitimate guardians.

WHY AND FOR WHAT AIMS DO WE COLLECT YOUR PERSONAL DATA?

  • To conclude service and other agreements, to comply with our contractual obligations and to administer our customers we may collect the following data:
  • Name, surname
  • Personal number
  • Residence or registered office address;
  • Bank account No.;
  • Individual activity certificate or business license No.;
  • Name of the company, institution or organization that you represent and your position;
  • Discount card No.;
  • E-mail address
  • Phone number
  • Signature
  • Our communication (in social networks, in writing or by e-mail).
  • To process the orders placed by our customers (if the order is placed without registration), we collect:
    • Name, surname
    • Phone number
    • E-mail address
    • Address for delivery
    • Name or the company and other additional information (we do not request to provide these data but you can select to provide it).
  • To process your requests, inquiries and claims, we collect the following:
    • Name
    • E-mail address
    • Phone number
    • Contents of such request, inquiry or claim and the related information
    • Our communication.
  • For the aims of direct marketing, to deliver you the relevant information and news about our products, we collect the following:
    • Name, surname
    • E-mail address
    • Phone number
  • If you decided to contact us (by e-mail, phone or social media) we would register your inquiry and may store the contents of our communication along with your contact data and our responses.

Information on how you use the functions of our website.

If you visit our website, we also collect the information related to the use and/or interest in the products that we offer. For more information, please refer to the chapter “Cookies”.

Information from the third parties

We may receive information about you from other public and commercial sources (under valid legal acts) and relate it to any other information that we receive from you or about you. We may receive information about you from the services offered by third parties on social media if you use them, for example, on “Facebook” accounts.

You may choose not to provide us with certain information but in this case we might be unable to provide you certain services, as we could not ensure their quality. We would like to emphasize that we do not collect and do not process any personal data that is irrelevant to us. All data that we collect are necessary to ensure proper and personalized provision of services.

ON WHAT BASIS DO WE COLLECT PERSONAL DATA AND FOR HOW LONG DO WE STORE IT?

  • To conclude service and other agreements, to comply with our contractual obligations and to administer our customers we collect your data for the following purposes:
    • To perform the agreement (Article 6(1)(b) of the Regulation)
    • To comply with our legal regulations (Article 6(1)(c) of the Regulation)
    • For legitimate interests (Article 6(1)(f) of the Regulation)

We store these data for 10 years after expiration of the agreement, our latest cooperation or latest negotiations on conclusion of the agreement.

  • To process the orders placed by our customers we collect your data for the following purposes:
    • To conclude a transaction (Article 6(1)(b) of the Regulation)
    • For legitimate interests (Article 6(1)(f) of the Regulation)

We store these data for 3 years after the date of the latest use of our website or its contents by the customer.

  • To process your requests, inquiries and claims, we collect your data for the following purposes:
    • For legitimate interests (Article 6(1)(f) of the Regulation)

We store these data for 10 years after the date of your latest inquiry.

  • For the purposes of direct marketing, we may collect the data for the following purposes:
    • With your consent (Article 6 (1)(a) of the Regulation)
    • For legitimate interests (Article 6(1)(f) of the Regulation)

  • Under Article 69 of the Law on Electronic Communications of the Republic of Lithuania:

“when a person obtains in accordance with the procedure and conditions set out in the Law on Legal Protection of Personal Data from customers their electronic contact details in the process of selling a product or a service, he may use these electronic contact details for direct marketing of its own similar products or services provided that customers are given an opportunity in a clear and distinct manner, free of charge to refuse the usage of their electronic contact details when they are obtained; this opportunity shall continue to be offered with each subsequent message in case the customer has not initially objected to such usage.”

We store these data for 5 years from the date of your consent but if direct marketing is carried out under provisions of Article 69 of the Law on Electronic Communications of the Republic of Lithuania: – as long as the customer does not express their disagreement with direct marketing. Please do not forget that you may do it any time by writing us to our e-mail address administratore@krinona.lt or calling us +370 649 40000.

WHOM DO WE DISCLOSE YOUR PERSONAL DATA TO?

We disclose your personal data only to reliable third parties with the aim to provide you high-quality services and achieve the objectives of processing of personal data. To be specific, your personal data may be disclosed to the following:

  • Google (Google Analytics and AdWords services), data are delivered to the USA. Data are protected with software “Privacy Shield”. For more information about the software please click here;
  • “Facebook”, Inc., data are delivered to the USA. Data are protected with software “Privacy Shield”. For more information about the software please click here;
  • State supervision and law enforcement authorities.

These service providers we will provide with only such quantity of your personal data, as necessary for a relevant service.

HOW DO WE PROTECT YOUR PERSONAL DATA?

Yes, we take all necessary measures to protect your information; however, neither website, online operation, computer system or wireless connection is fully safe. Although we undertake to take all measures to protect your personal data, we cannot guarantee absolute safety of our personal data that are being transmitted on our platform. By transmitting any information, you also bear the risks associated with its transmission. Upon receipt of your personal data, we will apply strict procedures and security measures regarding such data.

YOUR RIGHTS

Each data subject, i. e. Every data subject, i.e. each of you whose data is processed in our activities, has the following rights:

  • To submit a request for confirmation that we process the data relating to you and, if so, to request access to the data processed and the information relating to such data;
  • To submit us a request to correct or, in accordance with the purposes of processing of personal data, to supplement incomplete personal data;
  • To request deletion of the information we hold about you if we use it illegally;
  • To submit us a request to restrict processing of your personal data if you dispute the accuracy of the data or object to such processing, do not consent to deletion of your unlawfully processed data, or the data you need to bring, enforce or defend legal claims;
  • To submit us a request to transfer (receive) the data you have provided under the contract or with the consent that we process by automated means in a shared electronic form;
  • To disagree or revoke your prior consent to processing of your personal data when such data is processed or intended to be processed for direct marketing purposes, including profiling, in so far as it relates to such direct marketing;
  • To object to the use of your personal data when it done for legitimate interests of us or of the third parties;
  • To submit a complaint to the State Data Protection Inspectorate (see  www.ada.lt).

If you do not agree that your personal data would be processed for the purposes of direct marketing or have any other request or instruction related to processing of your personal data, please contact us by e-mail administratore@krinona.lt

WEBSITES, SERVICES AND PRODUCTS OF THE THIRD PARTIES ON OUR WEBSITES

This website may contain banners of the third parties or links to their websites and services that we do not control and we are not liable for safety and privacy of any information collected by the third parties. You should read the privacy provisions applied to websites and services of the third parties that you use.

COOKIES

This website uses strictly mandatory, functional, analytic and targeted (commercial) cookies that help to show our website and ensure its functionality and comfortable navigation. More information on cookies you may find on the website www.cookiecentral.com.

Cookies-related information is not used to identify you and we control all the information collected. Such cookies may be used for the following purposes:

  • To ensure smooth and efficient activity of the website;
  • To anonymously collect statistical information on any posts you have viewed;
  • To save your settings that you have used during your visit or between your visits;
  • To collect reliable information on the use of our website that helps us to determine whether the website meets the needs of our customers, and if not, having such information we are in position to improve it accordingly;

The legal basis for processing of the data collected by cookies is the legitimate interest of the Company. We do not associate a visitor’s IP address and email address with data that identifies the visitor. This means that the visit session of each visitor will be registered, but the visitor of the website www.osompro.lt will remain anonymous.

Strictly mandatory, functional and analytical cookies are a condition of using our website. If you decline these types of cookies, we will be unable to ensure smooth performance of our website during your visit. You can control the use of targeted (commercial) cookies by changing your browser settings.

HOW TO MANAGE OR DELETE COOKIES

When you use a browser to access the content we provide, you may always configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is sent. Every browser is different, thus, if you do not know how to change your cookie settings, please check its help menu. Your device’s operating system may contain additional cookie controls. If you do not want the information to be collected through cookies, use the simple procedure available in most browsers that allows you to refuse the use of cookies. For more information on control of cookies, please visit the following webpage: https://www.allaboutcookies.org/manage-cookies/.

Descriptions of cookies that we use on our website

Category of a cookieName of a cookiePurpose of the cookieTerm of storage of the cookie
Strictly mandatory cookiescookies_choiceUsed for consent on the use of cookiesValid for 1 month
Analytical cookies_ga _gid _gat

_gcl_au https://prnt.sc/vd2z63		Google Analytics cookies that are exceptionally used to evaluate your habits of the use of our website.
Please note that we have enabled IP anonymization, which means that Google will shorten your IP address and thus ensure anonymity. Google Analytics privacy policy		Valid for 2 years 24 hours To the end of the session 6 months
Google Maps cookie Google.com NID, CONSENT, 1P_JAR
Gstatic.com
NID  		Cookies of the website Google Maps Used to display Google Maps on a webpage and to save user-selected settings.Cookies NID are stored for 6 months.
Other cookies are stored for 2 years.

Session ID cookiePHPSESSIDA standard cookie is used to support a user session.Until the website window is closed

Our website may also contain links to the websites of other persons, companies or organizations. Please note that we are not responsible for the content of such websites or the privacy policies they use. Thus, if a click on a link from our website takes you to other websites, you should take a separate look at their Privacy Policy.

CONTACT US

The Privacy Policy is not clear? Do you have any further questions, requests or claims? Let’s talk about it! Send your inquiries by e-mai;: administratore@krinona.lt